Privacy Policy

Our online store is fully committed to protecting the personal data of its visitors and customers. We will not disclose customer information to third parties unless it is absolutely necessary to provide you with a service, such as the sale and delivery of products, to carry out necessary credit and security checks and as part of customer prospecting and profiling processes under the terms of of this Policy as well as upon your consent or where we are required by law to do so such as following a public prosecutor's order, court decision, etc.. Our website will treat the personal data provided to it by its users in accordance with all relevant European Union (EU) and Greek data protection laws.

Your personal data that we collect and process are always relevant and appropriate for the fulfillment of our obligations to the users of our website.

Methods of Data Collection

Our online store collects personal data through cookies, order form, contact forms, newsletter registration forms, customer account creation form, live chat service. The specific data is collected only if you choose it voluntarily, either by sending us an e-mail or in the Newsletter collection form, or if you contact us by phone. This is done so that we can provide you with the information you need about the company's services and products and to serve you in the best possible way.

The personal data collected from the contact forms are sent encrypted and stored in the company's e-mail or in the special program available on our website to maintain the history of the communications that have been made through. They are processed only by members of the company and are not given or sold to third parties.

What data we collect

In particular, the data we collect are:

A) IP Address, technically necessary to navigate our online store and/or to make purchases, as well as for security reasons and to protect our online store from malicious actions.

B) predefined data during your registration as a member or in other fields within the online store (such as the order creation form, the contact form, the newsletter registration form. Such data are the following: first name, last name, shipping and billing address , gender, telephone number, email address (e-mail), member name, member code, the data related to the payment of the payment.

C) We may collect and process for statistical purposes or in order to improve your experience in our online store information about your visits and use of this Website (e.g. your IP address, your geographical location, the your browser, how you are informed about the Website, the duration of the visit and the number of page views).

Our online store does not collect or store data and credit card information, which is managed securely and under its own responsibility exclusively by the payment service provider through whose website the payments are processed and executed. The same applies to payment data used by online payment providers such as e.g. PayPal.

What are Cookies?

Cookies are small files that contain information, in the form of text which most often consists of numbers and letters. Cookies are stored in the browser you use (Chrome, Explorer, Mozilla Firefox, etc.), helping us to make the operation of our site more efficient and personalized. We emphasize that with Cookies there is no case of damage to the computers of our site visitors, nor to the files and programs they have on them. We only use the information stored by Cookies for the purposes of identification, data collection in Google Analytics and Facebook Pixel, display of personalized advertisements or repeat Marketing of advertisements on Google & Facebook platforms and partners. It is noted that users cannot be identified from the data collected by the above data collection codes (Google tracking codes, Facebook tracking codes).

Users can choose not to use cookies by Google, here.

You can set your browser to inform you every time before a cookie is saved etc